Routing and Service Automation:
Using “Internet of Things” Telemetry and Monitoring
Modern field service organizations need to be able to respond to more than just customer demands. Vital assets in the field also require attention from field resources, ideally before an issue or problem is noticeable by customers. Using modern monitoring and telemetry tools, field assets can be proactively and efficiently managed using an Internet of Things (IoT) philosophy to focus available labor where it is needed most.